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Frequently Asked Questions

To avail or inquire about our services, you may reach us via the following:

WhatsApp us on +971524951371
Call us on 8002434466 OR +9714243 4466

Email us on support@baylaundry.ae

We offer FREE Pick Up and Delivery service across Dubai City.

We are open from 10 am to 10 pm seven days a week.

Our turnaround time depends on the type of service you wish to avail:

  • Standard Service with 48 hours delivery.
  • Express Service with 24 hours delivery.
  • Urgent Service same day delivery within 6 hours

Yes, we charge 50% extra for Express and 75% for Urgent delivery on top of current standard prices.

We will reconfirm with you the delivery time on same day via WhatsApp or phone call.

You may pay your bill prior to delivery, upon delivery, and/or after the delivery.
We provide the following payment methods:
Credit card Payment link via WhatsApp, SMS or Email
Cash
Credit card Machine

We do! Please inform us upon collecting your garments and we will be gladly to fold the items for you.

 

We promise to give it our best, and if we can’t remove a certain stain, we will return the item and surely explain why we couldn’t.

 

You surely can! Please mention for us your notes upon collecting your garments and we will be gladly to follow your instructions.

 

Check out our full price list here

It is very unlikely that this occurs, but if it happens we will reimburse you according to our terms and conditions which you can check here

 

Yes, we welcome corporate accounts with regular scheduled pick-up and delivery from your office or preferred location. Please contact us via phone or email here for further details.